Bridging policy and practice: the KwaZulu-Natal PHCTC model for iterative multisectoral governance and primary health care transformation
 
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1
Centre for Research in Health Systems, University of KwaZulu-Natal, Durban, South Africa
 
2
Family Medicine, University of KwaZulu-Natal, Durban, South Africa
 
3
Knowledge Translation Unit, University of Cape Town, CapeTown, South Africa
 
4
District Health Services, KZN-Departemnt of Health, Pietermartzburg, South Africa
 
 
Popul. Med. 2026;8(Supplement Supplement 1):A1782
 
ABSTRACT
ABSTRACT:
A persistent challenge in health systems strengthening is the disconnect between policy objectives, academic research, and real-world implementation. The KwaZulu-Natal Primary Health Care Transformation Committee, established in 2018, addresses this through a multisectoral collaborative governance structure. This partnership integrates Department of Health policymakers, University of KwaZulu-Natal academics, the Office of the Premier (central government leadership), non-governmental organizations, and civil society, fostering a generative environment for systemic reform. The PHCTC utilizes a Learning Health System (LHS) approach to facilitate knowledge translation. By analysing health system data to identify operational bottlenecks, the committee generates research that is immediately cycled back into practice. Operating under a co-developed Theory of Change (TOC), the committee synchronizes strategic objectives, ensuring that evidence-based innovations are adapted into feasible implementation strategies. Central to this success is cultural brokering, the deliberate mediation between the professional cultures of academia and government. The University and the Department share data and resources through formal service-level agreements, enabling a unique, iterative learning loop. This brokering ensures academic research is framed to solve urgent operational hurdles, while policy remains grounded in evidence-based implementation and the social determinants of health. Over five years, this model has successfully translated evidence into tangible health system outputs, including: • Policy & Strategy: The Provincial Multisectoral Health Promotion Policy and refined Referral Policies based on real-world implementation data. • Technological Innovation: Real-world deployment of Electronic Community Mapping and the national scale-up of the evidence-based Community Mental Health Education and Detection Tool (CME-D). • Curricular Alignment: Reforming medical curricula to ensure practitioners are trained in the integrated care models identified by the PHCTC’s research. The PHCTC model provides a scalable blueprint for bridging the divide between research and practice. By formalizing knowledge-sharing platforms and embedding evidence translation into governance, this framework drives the development of resilient, equitable healthcare systems globally.
eISSN:2654-1459
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