Perception of the Use of Computer Applications for Service Delivery among Patent and Proprietary Medicine Vendors in Ibadan, Nigeria
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1
Global Health and Infectious Diseases Institute, Nasarawa State University, Keffi, Nigeria
2
Africa Centre for Disease Control and Prevention, Addis-Ababa, Ethiopia
3
Department of Community Medicine, University College Hospital, Ibadan, Nigeria
Popul. Med. 2026;8(Supplement Supplement 1):
ABSTRACT
INTRODUCTION:
Nigeria’s progress toward universal health coverage is constrained by shortages of formal health workers and limited adoption of digital tools for service delivery. This study assessed factors associated with Patent and Proprietary Medicine Vendors’ (PPMVs) perception of computer applications for service delivery in Ibadan, Nigeria.
METHODS:
A cross-sectional descriptive study was conducted among 453 PPMVs selected using a two-stage sampling technique. Data were collected using an electronic interviewer-administered, questionnaire covering sociodemographic characteristics, exposure to computer applications, and perceptions of its use in service delivery. Perception was assessed using an eight-item Likert scale and dichotomized into good or poor using a 50% cut-off mark. Data were analyzed using STATA version 17. Descriptive statistics summarized respondents’ characteristics, while chi-square tests and binary logistic regression identified factors associated with good perception (p<0.05).
RESULTS:
The mean age of the PPMVs was 35.0±8.9 years. Overall, 170(37.5%) PPMVs demonstrated good perception of computer applications in service delivery. Among PPMVs aged below 30 years, 40(32.3%) had good perception, compared with 40(24.5%) 30–35 years and 90(58.1%) aged above 35 years (χ²=40.53, p≤0.001). Among PPMVs who had received prior training on using computer applications for service delivery, 79(46.2%) had good perception compared with 91(33.6%) among those without prior training (p=0.008). PPMVs aged above 35 years had higher odds of having good perception towards using computer applications for service delivery (AOR=2.60; p≤0.001), while those aged 30–35 years had lower odds. PPMVs who had received training on computer applications were three times more likely to have good perception to use computer application for service delivery (AOR=2.70; p=0.022).
CONCLUSIONS:
Perception of computer applications for service delivery among PPMVs was low and influenced by age and prior digital training. Digital training programs, particularly for younger PPMVs, should be prioritized to enhance their effective integration into Nigeria’s evolving digital health system.